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Reproducibility of results
What is measurement reproducibility?
How reproducible are manual HPLC measurements?
How reproducible are results using autosampler?
Pre-sales Technical Questions
Why are there differences in results between labs?
Can we trust accuracy of the results with your instrument?
Can I use commercially available HPLC columns or do I need to use your columns?
Do you use guard columns?
How many samples can you run per day?
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How long will the delivery take?
The shipment cost seems a bit steep. Why is that?
How are the standards shipped?
What if my standards shipment got stuck with the courier for a couple of days?
Warranty & Returns
What is your warranty and return policy?
What is your refunds policy?